As featured in GLAMOUR magazine (AW19)
Fàileag Scottish RoseHip Oil

Terms and Conditions


Pricing and Availability


Your credit card, debit card, paypal account will normally be charged at, or shortly after, the time that your order has been placed. Prices of all products are listed on the website. Prior to finalising you will be shown the total price for the goods inclusive of tax and any delivery charges if applicable. In the event Fàileag has sold out of any product ordered, you will be informed by email as soon as possible.


Disclaimer:


Scottish RoseHipOil is a CPSR Certified Product of Scotland. It is a Laboratory Tested face oil.

It has not been tested on animals and does not contain any preservatives, synthetic ingredients, colouring agents or additives.


All products are described in good faith. The information provided about the beneficial properties of all of Fàileag Scottish Rosehip Oil products are derived from the uses and characteristics commonly attributed to them.

Fàileag products are not intended to diagnose, treat, cure, or prevent any disease. The views expressed in the descriptions are not based on facts and benefits of my products may vary from person to person. It is always advisable to seek the opinion of a doctor

Fàileag Scottish RoseHipOil is made from natural ingredients.


I am continually improving my products packaging and so on occasion the product you receive may differ slightly in appearance from the images displayed on the website.


*Fàileag Scottish RoseHipOil is Certified and LaboratoryTested.

*Not tested on animals.

*Does not contain any Synthetic Ingredients,Colourings,Preservatives or Additives.

*This product cannot be guaranteed free from nut traces or any other allegens. 

*Store below 30 degrees celsius and out of direct sunlight.

*Always seek medical advice from a Doctor before using products with EssentialOils if you have a medical condition

*Always check with a Doctor before using products with EssentialOils during pregnancy or breast feeding

*Not for use on children under 3 years

*Always seek medical advice before using on children over 3 years

*Not to used around the eyes

*Natural ingredients may still cause allergies, always PatchTest before use

*If irritation occurs discontinue use

*Some EssentialOils can cause sensitivity & photosensitivity in sunlight, please seek medical advice from a doctor before use

*For external use only

*Do not use on broken skin

*Keep out of childrens reach


Returns Policy:


Fàileag Scottish RosehipOil always makes every effort to ensure that your purchase(s) arrives with you in pristine condition. Should you experience any problems with your order then please contact Fàileag RoseHipOil:


All returns should be posted to the above point of contact address.


Under UK law, you have the right to cancel the contract for the purchase of any of the item(s) within 30 working days from the day your order is delivered.

Should you wish to cancel any part of your order placed, then please contact Fàileag as soon as possible. If the item(s) have already been dispatched, then please return within 30 working days from the day your order was delivered. A refund will be issued on receipt for the goods and any delivery charges paid at time of purchase. Return costs are not refunded in this instance. Please always retain proof of posting for the return items, such as the free certificate of posting available at the post office.

If any of your items may arrive damaged in transit, then please retain the item(s) and packaging and contact Fàileag as soon as possible. Damaged goods will be replaced or refunded immediately on confirmation of the claim. I may ask that the damaged items/packaging be returned, all return postage costs for this will be refunded. Please retain proof of posting so these costs can be confirmed & refunded swiftly.

Should incorrect goods be received, then please contact Fàileag as soon as possible. Goods will need to be returned unopened and in their original state. The correct order will then be dispatched immediately. Alternatively, should a refund be preferred, this will be done on receipt of the returned goods. Again, please retain proof of posting. Reasonable return postage costs will be refunded in this case. Importantly it is always the customer's responsibility to review goods received prior to opening.


Any of above issues upon receipt of delivery, must please be reported within 2-3 working days of receipt of your order. ThankYou


The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 do not apply to items that have been made bespoke for you or bought for business purposes. i.e orders not available on the website. There will be a 20% restocking fee if cancelled to cover time and costs of producing a custom order along with ordering goods in to fulfill the order.


Please note, that any refunds or resolutions that may fall outside any of the above issues are at the owners discretion.